Employment Reference Check

Hire employees with certainty. Makesure offers online reference checks in Australia that prove candidates' credibility. 

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Reference Checks. Fully Online. 

Having an efficient system to check an employee’s references is a vital component of the hiring process. Not only does it help make certain that an employee is telling the truth, but it also offers a clearer understanding of their ability to succeed in your company and align with its values. 

Makesure’s online reference checks place the control back to the employer. Compared to traditional phone-based checks, our online system is consistent, unbiased, and honest, providing you with the clarity you need to hire confidently. Improve your overall hiring experience and make better decisions with Makesure.  

How It Works



Request a Check
Log in or create an account on Makesure to initiate a check. Simply enter the applicant’s details, including their email and phone number, and select the necessary checks.



We Handle the Rest
Our team coordinates with the applicant and relevant parties to complete the checks. Stay informed by tracking the progress in real-time through the Makesure portal.



Get Notified
Once the checks are completed, both you and the applicant will receive instant notifications via email and SMS. Invoices are conveniently issued at the end of each month.

Where Are Employment Reference Checks Necessary?

Reference checks are necessary for hiring in the following industries and positions:

Why Makesure?

Government Accredited

Accredited as an identity provider under the Australian Government’s Digital ID System (AGDIS).

Australian 
Support 

A friendly, local support team that’s here for you and your participants. We’re available to assist if you encounter any issues.

Simple and Straightforward 




An easy-to-use system that easily integrates into your HR process. As a candidate, using Makesure is simple and quick.  

Hassle-Free  

Seamless process with all pre-employment checks into one system - saving you time and hassle.

Medical Checks Made Simple

Contact Makesure to learn more about our online reference checks in Australia. 

Contact Us

Frequently Asked Questions 

We ask your candidate to submit their reference details online. Then, they will receive an email with a link to confirm or amend the information. The referee will then answer a set of tailored questions about the candidate's performance, behaviour, and skills.

  • Consistency – With standardised documentation and questioning, you can ensure that each reference check is thorough and comparable across all candidates, making it easier to evaluate them fairly.

  • Eliminated Bias – You can prevent unconscious bias that may happen in phone conversations, ensuring that the information gathered is objective.

  • Greater Honesty and Accuracy – References can complete the survey in their own time, often leading to more thoughtful, accurate, and honest responses.

  • Flexibility for Referees - Referees can review, confirm, or amend details at their convenience, improving their overall experience.

Yes, we can tailor the reference questions to your company and role. Our robust system can ensure that the reference check provides the type of feedback you need.

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