AI Reference Checks

Hire employees with certainty. Makesure offers online reference checks in Australia that prove candidates' credibility. 

AI Reference Checks. Fully Online. 

AI References transforms traditional reference checking into a smarter, faster, and more objective experience. Unlike time-consuming phone-based checks that can be inconsistent and subjective, our AI-powered platform provides structured, standardised, and data-driven insights. This ensures every candidate is assessed fairly, with responses analysed for accuracy, consistency, and relevance.

Our advanced AI technology goes beyond simply collecting references — it transforms them into meaningful, decision-ready insights within one seamless process.


By automatically summarising referee reports into clear, concise overviews, the platform highlights key strengths, areas for development, demonstrated competencies, and overall role suitability, eliminating the need to manually sift through lengthy responses. It conducts in-depth comparative analysis across multiple referees, identifying recurring themes, behavioural patterns, performance trends, and potential risk indicators, while clearly flagging any inconsistencies or contradictions between reports so you can investigate further with confidence. What truly sets AI References apart is its ability to generate a customised, competency- based reference template directly from your uploaded or pasted position description or job description, ensuring every question is aligned to the specific skills, experience, and attributes required for the role. This creates a structured, objective, and highly relevant reference checking process that delivers deeper clarity, reduces bias, and empowers employers to make informed, confident hiring decisions.

By placing control back in the hands of employers, AI References empowers you with clear, actionable insights to support confident hiring decisions. Streamline your recruitment process, reduce bias, improve transparency, and elevate your overall hiring experience, all while building stronger, more reliable teams through intelligent, AI-driven reference checking. Designed to move beyond outdated, manual methods, AI References represents the future of online reference checking: faster, smarter, data-led, and built for the evolving demands of modern recruitment.

How It Works



Request a Check
Log in to Makesure to initiate a check. Simply enter the applicant’s details, including their email and phone number, and select the necessary checks.



We Handle the Rest
Our team coordinates with the applicant and relevant parties to complete the checks. Stay informed by tracking the progress in real-time through the Makesure portal.



Get Notified
Once the checks are completed, both you and the applicant will receive instant notifications via email and SMS. Invoices are conveniently issued at the end of each month.

Where Are AI Reference Checks Necessary?

Reference checks are necessary for hiring in the following industries and positions:

Why Makesure?

Government Accredited

Makesure Consulting Pty Ltd has successfully achieved accreditation under the Australian Government’s Digital ID System (ADIS) for its digital identity service, RatifyID.

Australian 
Support 

A friendly, local support team that’s here for you and your participants. We’re available to assist if you encounter any issues.


Simple and Straightforward 




An easy-to-use system that easily integrates into your HR process. As a candidate, using Makesure is simple and quick.  



Hassle-Free  

Seamless process with all pre-employment checks into one system - saving you time and hassle.



Other Relevant Checks From Makesure

Employment Verification Check
 Right to Work Check
   
Education Qualification Check  
Pre-Employment Medical Check   

Medical Checks Made Simple

Contact Makesure to learn more about our online reference checks in Australia. 

Contact Us

Frequently Asked Questions 

We ask your candidate to submit their reference details online. Then, they will receive an email with a link to confirm or amend the information. The referee will then answer a set of tailored questions about the candidate's performance, behaviour, and skills.

  • Consistency – With standardised documentation and questioning, you can ensure that each reference check is thorough and comparable across all candidates, making it easier to evaluate them fairly.

  • Eliminated Bias – You can prevent unconscious bias that may happen in phone conversations, ensuring that the information gathered is objective.

  • Greater Honesty and Accuracy – References can complete the survey in their own time, often leading to more thoughtful, accurate, and honest responses.

  • Flexibility for Referees - Referees can review, confirm, or amend details at their convenience, improving their overall experience.

Yes, we can tailor the reference questions to your company and role. Our robust system can ensure that the reference check provides the type of feedback you need.

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